ABOUT ELTEL

A Premier Telecommunications CSP, Built on Trust

Eltel Australia stands as a premier telecommunications Carriage Service Provider (CSP), leveraging over 18 years of specialised industry expertise to deliver robust, scalable and innovative connectivity solutions — empowering organisations and communities with cutting-edge technology.

18+ yrs Industry expertise
Melbourne Based & supported
Tier 1 Carrier partnerships
OUR EXPERTISE

A Comprehensive Suite of Telecommunications Services

Meticulously designed to meet the evolving demands of our clients.

Cloud-Based Voice

Advanced cloud telephony that integrates seamlessly with the business applications you already run.

Internet & Fibre

High-speed NBN and fibre internet solutions, engineered for optimal business connectivity.

Network Hardware

A full spectrum of hardware, installation and maintenance for robust, secure infrastructure.

Account Management

Personalised service with dedicated account managers for tailored support and guidance.

POWERED BY 8X8 AI STUDIO

Our AI Receptionist, Built to Show You What's Possible

Alongside connectivity and cloud voice, Eltel deploys 8x8 AI Studio — a full AI agent platform we configure around how your business runs. The AI Receptionist is the first thing we build with it: a live example of how it answers, books and escalates on your behalf, 24/7.

See the AI Receptionist in Action
AI Receptionist Never miss a customer again — view the page →
OUR MISSION

To empower businesses and communities with innovative, reliable and high-performance telecommunications solutions, fostering seamless connectivity and driving operational excellence.

OUR VISION

To be recognised as the leading telecommunications Carriage Service Provider (CSP) in Australia, renowned for our commitment to customer satisfaction, technological innovation and unwavering reliability.

STRATEGIC PARTNERSHIPS

Backed by Tier 1 Carriers

Eltel has cultivated strong, long-standing partnerships with Tier 1 service carriers across Australia. These strategic alliances let us offer premium connectivity with industry-leading performance and exceptional reliability — giving our clients access to the most advanced and dependable telecommunications infrastructure available.

UNWAVERING SUPPORT

A Dedicated Local Support Team

Our back-of-house support team operates with a focus on efficiency and responsiveness — swiftly addressing service-related enquiries, minimising downtime and ensuring uninterrupted connectivity. It's a proactive approach that reinforces lasting, trust-based relationships.

TECHNOLOGY PARTNERS WE DEPLOY & SUPPORT
8x8
Yealink
D-Link
TP-Link
3CX
Grandstream
Ubiquiti Networks
Jabra
Ready to talk to your local team? Get in touch and we'll match you with a dedicated account manager.
Get In Touch
OUR COMMITMENT

More than a telecommunications provider — a strategic partner. We build lasting relationships based on trust, efficiency and excellence, delivering solutions that meet and exceed our clients' expectations.

Let's Build Your Connectivity Together

Get in touch to meet your dedicated account manager and see what a locally-supported telecommunications partner looks like.

Get In Touch